Employment Opportunities

We are seeking a motivated and reliable Customer Service Representative to join our Coffs Harbour Branch.

Key responsibilities will include, but are not limited to:

• Answer Phones
• Greet customers on arrival
• Assist customers with bookings and service inquiries
• Process Repair Orders and Invoices
• Liaise with Service Manager, Workshop Controller, Salespersons, and other internal staff members
• Communicate with customers and relay accurate information

To be successful for this role you will need:

• Ability to work to deadlines and work under pressure with minimal supervision
• Excellent Customer Service and Communication Skills
• Be organised and proactive
• Driver’s License
• Experience using Microsoft Word, Excel and Outlook
• High level of ambition
• Quick thinking and problem solving skills
• Positive attitude
• Willingness to learn, grow and adapt to a changing environment
• Participation in rotating Saturday roster

Preferred but not essential:

• Previous experience with Equip or similar Operating System an advantage though not essential
• Previous experience in the Automotive Industry as a Service Advisor

Other Benefits

• Free Friday Lunch
• Employment stability (we have been operating for 35 years)
• Pathways for upskilling
• Uniforms
• Free Flu Shots
• Monthly RDO Option (after qualifying period)

To apply email resume with at least 2 references.

Wage dependent on experience

Only shortlisted candidates will be contacted

Employment offer subject to successful completion of pre employment medical

At Midcoast Trucks, you’re not just joining a business — you’re becoming part of a close-knit team that values loyalty, hard work, and growth. We invest in our people and provide opportunities to develop skills and build rewarding careers within the industry.

We are seeking a motivated and reliable Parts Interpreter to join our Coffs Harbour Parts Department. This is a hands-on role suited to someone who enjoys a mix of customer service, administration, and working in an active warehouse environment.

About the Role

You’ll play a key role in ensuring parts enquiries and orders are accurately interpreted, processed, and delivered on time. Working closely with our workshop, service, and sales teams, you will provide professional support to both internal and external customers.

Key Responsibilities

Parts & Operations

• Interpret manufacturer manuals and catalogues to identify correct parts
• Process orders, quotes, and invoices accurately in the system
• Pick, pack, and dispatch parts including freight and branch transfers
• Maintain organised and accurate stockrooms and warehouse areas
• Help manage inventory levels to ensure adequate stock holding

Customer Service

• Provide expert parts advice to retail, trade, and internal customers
• Handle enquiries both over the counter and via phone/email
• Promote specials and identify upselling opportunities
• Maintain clean, well-stocked retail displays with updated pricing

Administration & Finance

• Process stock order invoices and receipts
• Record lost sales and identify improvement opportunities

About You

We’re looking for someone who is:

• Organised with strong attention to detail
• Customer-focused with good communication skills
• Able to work in a fast-paced environment
• Interested in automotive or heavy vehicle parts
• Comfortable using computer systems

Skills & Requirements

• Parts Interpreter qualification (or years of experience)
• Previous experience in the motor or parts industry (preferred)
• Forklift licence (or willingness to obtain)
• Current driver’s licence
• Experience with warehousing or stock control (desirable)
• Ability to work a rotating Saturday roster

What We Offer

• Stable, full-time role in a growing business
• Supportive team environment
• Ongoing training and development opportunities
• Variety in your day-to-day work
• Opportunity to build a long-term career in the heavy vehicle industry
• Uniform supplied
• Weekly Friday lunches
• Pathways for upskilling

No candidate meets every single desired qualification or skill. If your experience looks a little different from what we have outlined but you believe you could add value to the role, we would love to learn more about you!

Remuneration based on experience.

Only shortlisted candidates will be contacted.

Send your cover letter and resume with at least 2 references.

The Role

You’ll be working on a range of trucks and trailers, carrying out servicing, repairs and diagnostics in a fast-paced, safety-focused environment at our Macksville Workshop.

What’s on Offer

• Rates starting from $40 per hour (T&Cs apply – dependent on experience and qualifications)
• Overtime and penalty rates available
• Stable, long-term position
• Modern, well-equipped workshop
• Option for monthly RDO after qualifying period (conditions apply)
• Monthly team lunch
• Supportive team environment
• Career Pathways
• Flexible working arrangements available (part time or casual positions would be considered)

Key Duties

• Servicing and repairs on heavy vehicles and trailers
• Fault finding and diagnostics
• Completing job cards and documentation
• Maintaining a safe and tidy work area
• Overtime as required

About You

• Trade qualified Diesel / Heavy Vehicle Mechanic
• Strong mechanical and diagnostic skills
• Reliable, safety-focused and team-oriented
• Able to work efficiently with minimal supervision
• 4th Year Apprentices encouraged to apply
• Positions also available at our Coffs Harbour Branch
• HR Licence preferred but not essential

Conditions

• Employment subject to standard pre-employment checks
• Terms and conditions apply in line with relevant Award
• Only shortlisted candidates will be contacted

We are currently looking for Technicians to join our existing team at our Coffs Harbour Branch.

Position Details:

• Work on Light and Heavy Trucks and Commercials
• Experience with Japanese Trucks preferred
• Will train to Heavy Vehicle Truck Mechanic
• Duties include servicing, maintaining and repairing a large range of vehicles and machinery
• Diesel Experience an advantage
• Must have good communication skills and strong work ethic
• Team Environment
• Immediate Start
• 4th year apprentices encouraged to apply

We offer:

• Above award wages and penalty rates for overtime
• Employment stability and guaranteed job security (we have been operating for 32 years)
• Pathways for upskilling
• Training Opportunities
• Free Friday lunch
• Boot reimbursement (after a qualifying period)
• Uniforms
• Flu Shots
• Christmas Ham and Bonus
• Other benefits
• Monthly RDO’s
• Dual Trade Opportunities
• Well equipped and supportive workshop
• Social Events

Please email your resume with at least 2 current references

Wages dependent on experience.

Only shortlisted candidates will be contacted.

Full Time and casual positions available

With a growing team of young mechanics and apprentices, we are looking for an experienced and mature Heavy Vehicle Diesel Mechanic to share their knowledge, provide hands-on training, and mentor the next generation at our Macksville Workshop located in the Macksville Industrial Estate.

The Role:
This position is ideal for a seasoned tradesperson who enjoys working on heavy vehicles but also has the patience and leadership to guide and develop younger staff members. While you’ll still be hands-on in the workshop, your primary focus will be on mentoring, teaching, and ensuring safe and efficient work practices are upheld.

Key Responsibilities:

• Provide technical guidance and on-the-job training to apprentices and junior mechanics.
• Carry out inspections, diagnostics, servicing, and repairs on heavy vehicles and diesel engines.
• Share knowledge and practical skills to develop the team’s confidence and capabilities.
• Promote safe work practices and encourage high standards of workmanship.
• Assist in creating a positive and supportive workshop culture.

What We’re Looking For:

• Trade-qualified Heavy Vehicle Diesel Mechanic with extensive hands-on experience.
• Strong diagnostic and problem-solving skills.
• A patient, approachable, and supportive mentoring style.
• Willingness to teach, demonstrate, and guide others.
• Reliable, safety-conscious, and committed to teamwork.

What We Offer:

• A stable, long-term opportunity with a respected business.
• The chance to make a real impact by training and shaping the future of our workshop team.
• Competitive wages and conditions.
• Supportive management and a collaborative environment.

If you are a mature aged mechanic looking to pass on your expertise while still getting your hands dirty, we’d love to hear from you.

How to Apply:
Please send your resume including a short cover letter with at least 2 current references.

Only shortlisted candidates will be contacted

We are seeking an experienced Workshop Controller / Service Controller to join our Macksville Workshop Team. For the right candidate, this role is available immediately.

What You’ll Do

• Lead and support technicians and apprentices on the workshop floor
• Schedule and control daily workshop workflow and priorities
• Allocate jobs based on skill level, availability and urgency
• Provide technical guidance, diagnostic support and quality oversight
• Monitor productivity, job progress and potential bottlenecks
• Ensure all work meets OEM, WHS, NHVR and dealership standards
• Liaise with Service Advisors, Parts and Operations teams to ensure smooth operations

About You

• Trade‑qualified Heavy Vehicle Technician
• Experience as a Foreman, Workshop Controller or Senior Technician
• Background in heavy mechanical repairs — truck experience preferred
• Strong diagnostic and technical capability
• Confident leader with excellent written and verbal communication skills
• Dealership and Isuzu experience highly regarded
• HR Licence (or willingness to obtain)
• Strong time‑management and computer skills
• Ability to motivate, mentor and develop team members

What’s On Offer

• A key leadership role in a well‑established Isuzu dealership
• Competitive salary package + KPI bonus structure
• Modern workshop, systems and equipment
• Ongoing OEM training and development
• Monthly team lunch
• Boot reimbursement (after qualifying period)
• Monthly RDO (conditions apply)
• Employment stability with a respected, family‑owned business
• $5,000 sign‑on bonus for the successful candidate (T&Cs apply)
• Relocation assistance for the right applicant

Ready to Join the Team?

If you’re someone who leads from the front and keeps a workshop running efficiently, we want to hear from you.

APPLY NOW — THIS IS THE JOB YOU’VE BEEN LOOKING FOR!

Please note: Only shortlisted candidates will be contacted.